TAXI COMPANY REDUCES DOWNTIME WITH VEHICLE TRACKERS
“This solution keeps our company running at full capacity, with limited downtime!”
– Luc Pierre, Manager
At A Glance
| Company Name: | Newton Taxi |
| Location: | Covington, Georgia |
| Industry: | Taxi Service |
| Business Challenge: | Coordination, Logistics and Location |
Background
Newton Taxi Service is known by many people in the community as one of the most reliable taxi services that provide excellent service to the residents of Newton & Rockdale Georgia and the surrounding community. Newton Taxi Services, Inc. is open 24hrs and 7 days a week. When you place a request for a pickup, one of the dispatchers will first ask you for your name, address and phone number to locate the nearest driver in your area. LBT vehicle tracking devices have helped them manage their drivers and provide superior customer service to their customers.
“LBT helps me stay connected to my business and all my employees, keeping us ahead of the competition.”
– Luc Pierre, Manager
Customer Story
“Working with Location Based Technologies, I have loved the added sense of security that comes from knowing where my drivers are located at all times. If I am not able to reach one of my drivers, I am now able to pull up the account and look at where he is located with the GPS vehicle tracker attached to the car. Knowing that my drivers are safe and en route gives me the information and peace of mind that I need as a manager.
Where we have seen the most success is within our dispatch. We have clients call and ask how long it will be until one of our cabs can come pick them up, we are now able to pull up accurate information to best communicate accurately when we can deliver our taxi service. This solution keeps our company running at full capacity, with limited downtime!
The ability to pull daily reports that can be separated for each vehicle is a function that our company uses all the time. With the capability to give limited access to drivers on the account, I am better able to manage my fleet and keep my employees honest. Just these two functions alone sold me on this the LBT solution.
The GPS app is the best compliment to this already amazing product! It is very easy to download and pull up on my iPhone or iPad. Even when I am out of town or do not have access to a computer I am able to stay current with what is happening back at the office. LBT helps me stay connected to my business and all my employees, keeping us ahead of the competition.” – Luc Pierre