Corporate Culture
We are customer focused. We understand that customer acquisition, retention, and
satisfaction are the drivers of value and that ultimately our customer base will
determine the overall value and attractiveness of our company.
We strive to be the best at what we do. We focus on providing a top quality product
at a “high value” price point while maintaining company profitability. We are
aggressive at eliminating waste throughout the supplier and manufacturing chain
and use technology to solve costly delivery and customer support issues.
We value our employees and partners. We treat employees and contracted workers
fairly and encourage their involvement and suggestions in teaming to achieve results
and create change. We outsource work functions only to proven and dedicated work
teams and then work diligently to communicate our expectations, our culture, and a
sense of ownership and stewardship to all through actual employee and partner
ownership of the company.
We make decisions based on data. We encourage all employees and partners to share
their ideas and give them the freedom to foster an entrepreneurial spirit. Decisions
will be made based on accumulated and supportable projected data and not on position
or command and control influence.
We deliver on the bottom line. We value every investor and realize that we must
compete for their confidence. We must carefully consider short- and long-term
choices and stay focused on our ultimate goal of maximizing company value at time
of acquisition.